Terms & Conditions
Terms & Conditions
1. Introduction
Welcome to the Crafts of Malnad website. This website is operated and managed by the Zilla Panchayat, Shivamogga. By accessing, browsing, or using this website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please refrain from using the website.
2. Use of Website
- This website is intended for lawful use only.
- Users shall not misuse the website or attempt to gain unauthorized access to any part of it.
- All content is provided for general information and e-commerce purposes only.
3. Products & Services
- All products listed are handcrafted, and minor variations in color, size, or design are natural and not considered defects.
- Product images are for representational purposes only.
- Availability of products is subject to artisan production capacity.
4. Pricing & Payments
- Prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
- Crafts of Malnad reserves the right to modify product prices at any time without prior notice.
- Payments are processed through secure, authorized payment gateways.
5. Order Acceptance
- Placing an order does not guarantee acceptance.
- Crafts of Malnad reserves the right to cancel or refuse any order due to:
- Product unavailability
- Pricing or technical errors
- Suspected fraudulent activity
6. Shipping & Delivery
Delivery timelines are estimates and may vary due to logistics, weather, or unforeseen circumstances.
Shipping is governed by the Delivery & Shipping Policy published on the website.
7. Returns, Cancellations & Refunds
Returns, replacements, cancellations, and refunds are governed by the Returns & Cancellation Policy available on the website.
Users are advised to review the policy before placing an order.
8. Intellectual Property
All content on this website, including text, images, logos, designs, and trademarks, is the property of Crafts of Malnad / Zilla Panchayat, Shivamogga, unless otherwise stated.
Unauthorized use, reproduction, or distribution of website content is prohibited.
9. User Content
Any feedback, reviews, or suggestions submitted to the website may be used by Crafts of Malnad for improvement and promotional purposes.
Users must ensure that submitted content is lawful and non-offensive.
10. Privacy
Personal information shared on the website is governed by our Privacy Policy.
By using the website, users consent to the collection and use of information as described in the Privacy Policy.
11. Limitation of Liability
- Crafts of Malnad shall not be liable for:
- Indirect or consequential damages
- Delays or failures caused by circumstances beyond reasonable control
- Liability, if any, shall be limited to the value of the product purchased.
12. Force Majeure
Crafts of Malnad shall not be held responsible for delays or failures due to events beyond its control, including natural disasters, strikes, government actions, or logistical disruptions.
13. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of the courts in Shivamogga, Karnataka.
14. Amendments
Crafts of Malnad reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective upon posting on the website.
15. Contact Information
For any questions related to these Terms & Conditions, please contact: