Privacy Policy
Privacy Policy
1. Introduction
Crafts of Malnad respects your privacy and is committed to protecting the personal information of users visiting and using this website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website or place an order.
By using this website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Contact details (email address, phone number)
- Shipping and billing address
- Payment-related information (processed securely through authorized payment gateways)
b. Non-Personal Information
- Browser type and device information
- IP address
- Pages visited and usage patterns
- Cookies and similar technologies
3. How We Use Your Information
The information collected is used for the following purposes:
- To process and deliver orders
- To communicate order updates and customer support responses
- To improve website functionality and user experience
- To comply with legal and government requirements
- To prevent fraud and ensure secure transactions
4. Payment Security
All online payments are processed through secure, authorized third-party payment gateways. Crafts of Malnad does not store or process sensitive payment details such as card numbers or CVV information on its servers.
5. Sharing of Information
- We do not sell, trade, or rent users’ personal information to third parties.
- Information may be shared only with:
- Courier and logistics partners for order delivery
- Payment service providers for transaction processing
- Government authorities, if required by law
- All such sharing is done strictly for service fulfillment and legal compliance.
6. Cookies Policy
This website may use cookies to:
- Enhance user experience
- Understand website usage and traffic patterns
- Improve services and content
- Users may choose to disable cookies through their browser settings, though some website features may not function properly.
7. Data Security
We implement appropriate technical and administrative security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
8. Data Retention
User information is retained only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, regulatory, or government obligations
9. User Rights
Users have the right to:
- Access their personal information
- Request correction of inaccurate data
- Request deletion of personal data, subject to legal and operational requirements
- Requests can be made through the Contact Us section of the website.
10. Third-Party Links
The website may contain links to external websites. Crafts of Malnad is not responsible for the privacy practices or content of third-party websites. Users are encouraged to review the privacy policies of such websites.
11. Children’s Privacy
This website is not intended for use by children under the age of 18. We do not knowingly collect personal information from minors.
12. Changes to This Privacy Policy
Crafts of Malnad reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
13. Contact Information
For questions or concerns regarding this Privacy Policy, please contact: